February 4, 2014

Are We Really Time Bitches?

By Aldric

Adjusting to New Roles

Wow, it has been a long time since I updated my blog!!! You see: I’ve been busy adapting to a new role. I started working as an Administrative Assistant cum HR with an insurance agency last January. Adjusting to responsibilities and routine took place.

So today I left work at 5.30pm. Picked my friend up from his office nearby and went to his place. Just past 6pm, we decided to go grab an early dinner. “Bakso”, he suggested, “at Satok”. I have never tasted it, so I figured out I should try and see what the fuss is about.

We arrived at the restaurant at 6.30pm. A decent place just off Rubber Road. To my surprise, I saw one of our agents. “You’re not joining the training?” I asked. “Or do you have an appointment?”

“I have an appointment. It was set at 5pm.” He responded.

I was shocked!

The guy waited for over an hour – enough time to watch the Sarawak-Selangor football match. And there has not been any response from his prospect!

Is time money?

Friend, we have been taught that “time is money”. From an early age we have been trained to follow timetable. Classes start at a fix time. Teachers would come in and out like clock work. In the middle of the schooling session, we have our break. Come 1.30pm, school’s out!

I am appalled by the behaviour of my agent’s prospect!

Cancelling a meeting is part and parcel of our daily life. Sometimes we cannot go for that movie we promised our wives. Our girlfriend may be asked to stay at home by her mother to help out with something. God knows how many meetings and appointments I have cancelled. And offers I rejected. I’m sure you have had your fair share of cancellations – doing the cancellation or receiving it.

What Could Have Happened

Informing the affected party of a cancellation is a mark of a civilised person. It shows that you respect the person. Anyone – even a wealth planner – understands that some prospects will buy and some won’t. But they are still human.

I would slap the prospect senseless in a catfight if I found out that the prospect is a Sarawakian believing in Sarawak rights. A Sarawakian who feels that Sarawak is being bullied by UMNO and Malaya. Why?

His or her action of standing up my agent suggests that a fellow Sarawakian isn’t worth the time to be treated with respect.

Simply put, the person has no manners.

Pok, I’m sorry but I cannot make it to our meeting today.” That’s all the prospect needed to message: whether by WeChat, Whatsapp or simple text message.

When my agent calls, just pick up the phone and use the script. It isn’t that hard – or expensive.

For my part, I learnt the importance of closure. It may be an acceptance or a rejection. We both have closure. The other party can move on. And as for me, I won’t be troubled by ill-feeling or guilt.

If you find this part of your own behaviour, I invite you to become the better person. Please inform the person you are meeting that you can’t make it when you can’t. Just please.